Frequently asked Questions

How can I contact you?

-It is simple, just write us an email at “ “ and we will answer you as soon as possible.

How long can delivery take?

-We use the Omniva delivery service. The parcel arrives at the parcel machine of the destination one business day after being sent. We send an SMS message to the recipient about the arrival of the parcel at the parcel machine and, if possible, also send an email. The recipient can come for the parcel any day around the clock.

Can I get refund?

-Yes, of course, In the event of an unforeseen situation, we will always assist and give further instructions on how to proceed.